Warning of Phishing and Scams

It has come to our attention that in some cases internet fraudsters lead users to think they are engaging with popular internet platforms, specifically second-hand marketplaces. Through phishing emails and other means these fraudsters gain victims’ confidence and get them to “verify” their accounts with these platforms. Alternatively, they tell victims that they want to “buy” their second-hand products and lead victims to believe that they have to enter their credit card details in order to receive money for these products. These fraudsters will show a verification or payment page using popular brands and text to get victims to enter their card details and then use them with money services companies like Centi Ltd sometimes succeeding in getting victims to pay on their behalf.

To prevent this, we enforce 3D Secure Technology on all credit card transactions which is very effective to prevent charges without explicit cardholder authorization. You will never be charged by Centi Ltd without 3D Secure verification! Please never confirm a payment through 3DS unless you are 100% sure that you want to make a payment of the indicated amount to the indicated recipient. We are constantly monitoring and improving the security of our systems to prevent abuse. Ultimately, however, the cardholder’s own safekeeping of his card data and active state of mind when interacting online, reacting to emails and especially when confirming 3D secure checks is the most effective means to combat card misuse.

Centi Ltd is not associated with any second-hand trading platforms! Centi Ltd will never invoice you on your card except for our top-up services (https://centi.ch/exchange-terms). Centi is not involved in any verification procedures for other platforms and you will never receive money by providing your credit card details to Centi Ltd.

Please stay vigilant!

Do you have additional questions? Check our knowledge-base here https://centi.ch/faq/knowledge-base. We are happy to help you with additional questions and you can reach us under support@centi.ch!